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Marc shares insights into the challenges they faced, the solutions they found with Stellar Labs, and the impact of implementing an AI-driven learning platform.
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In this interview, we speak with Marc Irmler, a Consultant specializing in Digital and AI Transformation at TSETINIS-EFESO, a leading operations consulting firm. Marc shares insights into the challenges they faced, the solutions they found with Stellar Labs, and the impact of implementing an AI-driven learning platform.
Q: What led you to choose the Stellar Labs platform?
Marc: We had a wealth of valuable training content, but it was offered just in-person, without on-demand accessibility. As a consulting firm with diverse expertise, our collaborative training efforts required frequent repetition, consuming significant resources. To sustain our growth, we recognized the need for a scalable digital solution to enhance knowledge sharing efficiency.
Q: How did these challenges impact your business?
Marc: These challenges diverted valuable resources from client work to in-person training. With our new digital solution, we train more efficiently, allowing consultants to focus on client engagements.
Q: What was the goal you wanted to achieve?
Marc: We aimed to create a scalable, digital training platform that would allow our consultants to access and deliver training content on demand, while ensuring consistent and effective knowledge transfer across the organization. The platform also provided essential guidance for structuring our digital training.
Q: What impact were you looking for?
Marc: We aimed to increase training efficiency, improve quality through diverse media formats, and enhance accessibility. Our ultimate goal was to foster continuous learning in a fast-paced environment, ensuring our consultants quickly acquire in-demand skills.
Q: What were the main challenges you faced before using the Stellar Labs platform/ services?
Marc: We had a wealth of valuable training content, but it was offered just in-person, without on-demand accessibility. As a consulting firm with diverse expertise, our collaborative training efforts required frequent repetition, consuming significant resources. To sustain our growth, we recognized the need for a scalable digital solution to enhance knowledge sharing efficiency.
Q: How did these challenges impact your business?
Marc: These challenges diverted valuable resources from client work to in-person training. With our new digital solution, we train more efficiently, allowing consultants to focus on client engagements.
Q: What was the goal you wanted to achieve?
Marc: We aimed to create a scalable, digital training platform that would allow our consultants to access and deliver training content on demand, while ensuring consistent and effective knowledge transfer across the organization. The platform also provided essential guidance for structuring our digital training.
Q: What impact were you looking for?
Marc: We aimed to increase training efficiency, improve quality through diverse media formats, and enhance accessibility. Our ultimate goal was to foster continuous learning in a fast-paced environment, ensuring our consultants quickly acquire in-demand skills.
Q: What is your experience with using the platform?
Marc: Stellar Labs is easy to use, intuitive, and highly efficient, significantly streamlining our digital training creation process and allowing us to deliver high-quality content faster.
Q: What is your experience with the company?
Marc: Exceptional. The Stellar Labs team is incredibly supportive and responsive, always going the extra mile to help us succeed in our digital learning transformation. Their proactive approach has been crucial in overcoming challenges quickly.
Q: How did Stellar Labs product help you solve your problem or achieve your goal?
Marc: Stellar Labs equipped us with the tools to rapidly digitize our training content, enabling on-demand access and significantly enhancing efficiency while conserving resources.
Q: How much time, on average, did you spend creating and refining content and resources for an hour of digital learning? 1 hour, 2 hours, 1 day, 2 days, 1 week, other
Marc: Previously, no digital training was available. With Stellar Labs, we now efficiently create digital content.
Q: How much time does it take you to create an hour of digital learning with Stellar Labs? 1 hour, 2 hours, 1 day, 2 days, 1 week, other
Marc: With Stellar Labs, we can create an hour of digital learning in 2 hours to 1 day, a substantial improvement over traditional methods.
Q: What specific features do you use and why?
Marc: We extensively use the AI content authoring and analytics features. The intuitive content creation tools accelerate training development, while the analytics offer valuable insights to enhance learner engagement and effectiveness.
Q: What has been the impact on learners, culture, performance, business?
Marc: Faster upskilling has led to enhanced client service and a measurable boost in performance metrics, contributing to the overall growth and success of our business.
Q: What else have you noticed? (in terms of performance, productivity, time, money)
Marc: User data shows significant time savings in content creation and training delivery, allowing partners and consultants to focus more on client work.
Q: How does Stellar Labs platform fit into your overall workflow?
Marc: As a consulting company with tightly managed schedules, Stellar Labs integrates perfectly into our workflow. It allows everyone to access training at their convenience, ensuring that learning and development it seamlessly into even the busiest timelines.
Q: What are your hopes and aspirations for the future with Stellar Labs?
Marc: We plan to continue with Stellar Labs because it has proven to be an important tool in our digital transformation journey. We aspire to further leverage its capabilities to enhance our training programs, ensure continuous learning, and support the growth and development of our team.
Q: How do you see your collaboration with Stellar Labs evolving?
Marc: We see our collaboration with Stellar Labs deepening as we explore more advanced features and integrate their platform into additional areas of our learning and development strategy. We also anticipate working closely with their team to help to improve the solution that meet our evolving needs.
Q: Any final thoughts on your experience with Stellar Labs?
Marc: Our experience with Stellar Labs has been overwhelmingly positive. The platform is user-friendly, integrates smoothly into our existing processes, and the support from the Stellar Labs team has been exceptional.
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