Will Thalheimer is one of the leading-experts and innovators in learning evaluation and presentation science. In our latest podcast, I discuss the broken relationship between L&D and business with Will, whilst also discussing what ‘learning’ really means, and how we as learning professionals should equip our learners to overcome roadblocks in the flow of work.

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Are employees key to building business resilience?

Will touched upon the impact of leadership training on managers, commenting that leaders should be supported in helping people learn and have creative insights. And we couldn’t agree more. Many leaders believe the key to staying agile and responsive to change lies in robust processes, bulletproof supply chains and business analysis and predictions.

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These are indeed important, but they may not be the most productive place for C-suites to be investing time, money and resources. The real success lies with your people.

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Combining research from PwC, Accenture, The World Economic Forum and more, we explore employees impact on building business resilience in our latest report. Download the report now to learn:

• What organisations really need to build resilience and agility
• Why customer experience is integral to growth and success
• The role your employees play in business and how to prepare for growing skills gaps